Journal of Business & Banking









November 2025 - April 2026

Volume jurnal ini menyajikan beragam kajian mutakhir di bidang bisnis, manajemen, pemasaran, keuangan, perbankan, dan organisasi. Artikel-artikel di dalamnya membahas kebijakan dividen, promosi digital melalui TikTok, struktur industri perbankan, loyalitas pelanggan GoFood, desain organisasi berbasis kuantum, citra merek dan intensi pembelian, orientasi pelanggan, toleransi risiko keuangan investor, budaya keselamatan pasien, serta kesejahteraan keuangan generasi sandwich. Dengan pendekatan dan konteks yang beragam, volume ini diharapkan dapat memperkaya wawasan akademis sekaligus memberikan kontribusi praktis bagi pelaku bisnis, pembuat kebijakan, dan masyarakat.

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Beware of Fraudulent Activities

Journal of Business & Banking (JBB) has no partnership or affiliation with any scientific writing agency, publication intermediary, or third party offering manuscript submission, acceptance, or publication services on behalf of the journal.

 


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Instructions for the author

JBB is currently upgrading OJS to version 3.5, which includes interface and manuscript management workflow changes for authors; the following instructions are for authors using OJS 3.5 to support article submission and management.


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Call for Paper

Advancing Research and Innovation in Business, Finance, and Banking

The Journal of Business & Banking (JBB) cordially invites researchers, academics, practitioners, and scholars worldwide to submit original and high-quality manuscripts for publication in its upcoming issues.


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CURRENT ISSUE JOURNAL ARCHIVES

Articles

Pengaruh Corporate Social Responsibility (CSR) dan Leverage Terhadap Kebijakan Dividen dengan Ukuran Perusahaan Sebagai Variabel Moderasi
Andini Novita (Universitas Hayam Wuruk Perbanas)
Wiwik Lestari (Universitas Hayam Wuruk Perbanas)
Linda Purnama Sari (Universitas Hayam Wuruk Perbanas)
pdf • DOI: 10.14414//jbb.v15i02.5595 • Page: 205-222 • Views: 377
Peran TikTok sebagai Platform Promosi Digital dalam Mendorong Intensi Pembelian Produk Kuliner Lokal
Ni Komang Mela Tri Utari (Universitas Tabanan)
Esa Setiawati (Universitas Terbuka)
Ni Luh Laksmi Rahmantari (Universitas Tabanan)
I Putu Dharmawan Suryagita Susila Putra (Universitas Tabanan)
I Gusti Ayu Lia Yasmita (Universitas Tabanan)
pdf • DOI: 10.14414//jbb.v15i02.5623 • Page: 223-237 • Views: 368
Market Structure, Conduct, and Performance of Indonesian Banking Industry
Mohammad Sofyan (Universitas Merdeka Madiun)
Mintarti Indartini (Universitas Merdeka Madiun)
Amikul Pricilia Maswati Dewi (Universitas Merdeka Madiun)
pdf • DOI: 10.14414//jbb.v15i02.5591 • Page: 239-257 • Views: 293
Analisis Multikelompok Loyalitas dan Kepuasan Pelanggan GoFood: Peran Gender dan Lama Penggunaan
Adhika Putra Wicaksono (University of Surabaya)
Vanessa Marshanda Elim (Universitas Surabaya)
Juliani Dyah Trisnawati (Universitas Surabaya)
pdf • DOI: 10.14414//jbb.v15i02.5573 • Page: 259-281 • Views: 292
Kinerja Adaptif Karyawan Perbankan Swasta: Peran Motivasi Kerja, KomitmenOrganisasi, dan Perbedaan Generasi
Kelvin Andrea (Univeristas Hayam Wuruk Perbanas)
Prof. Dr. Drs. Soni Harsono, Msi. (Universitas Hayam Wuruk Perbanas)
Dr. Emma Julianti, S.E., M.M. (Universitas Hayam Wuruk Perbanas)
pdf • DOI: 10.14414/jbb.v15i2.5672 • Page: 283-311 • Views: 147
Peran Brand Image dalam Memediasi Pengaruh eWOM dan Pemasaran Digital terhadap Purchase Intention
Aniek M Ilfitriah (Universitas Hayam Wuruk Perbanas)
Mochamad Nurhadi (Universitas Hayam Wuruk Perbanas)
pdf • DOI: 10.14414/jbb.v15i02.5533 • Page: 313-327 • Views: 325
Salespeople’s Customer Orientation and Customer Satisfaction: An SDL Perspective
Hayat Yusuf (Universitas Halu Oleo)
Ardiansyah Goeliling (STIE Enam Enam Kendari)
Astil (STIE Enam Enam Kendari)
Syahra (Akademi Bisnis 11 Oktober Kendari)
pdf • DOI: 10.14414/jbb.v15i02.5639 • Page: 329-346 • Views: 264
The Effect of Behavioral Propensity on Financial Risk Tolerance among Investor: The Role of Religiosity as a Moderating Variable
William Christhoper (Universitas Surabaya)
Werner R. Murhadi (Universitas Surabaya)
Endang Ernawati (Universitas Surabaya)
pdf • DOI: 10.14414/jbb.v15i02.5668 • Page: 335-357 • Views: 267
Meningkatkan Budaya Keselamatan Pasien di Rumah Sakit Gigi melalui Disiplin, Lingkungan, Kepemimpinan, dan Komitmen Organisasi
Edtalia Kusuma Dewi (Universitas Hayam Wuruk Perbanas)
Tatik Suryani (Universitas Hayam Wuruk Perbanas)
pdf • DOI: 10.14414/jbb.v15i02.5691 • Page: 371-398 • Views: 235
Rahasia Kesejahteraan Keuangan Generasi Sandwich: Analisis Finansial dan Beban Utang di Medan
Yulia Tarigan (Universitas Sumatera Utara)
Khaira Amalia Fachrudin (Universitas Sumatera Utara)
Amlys Syahputra Silalahi (Universitas Sumatera Utara)
Mutia Fitri Chania (Universitas Sumatera Utara)
pdf • DOI: 10.14414/jbb.v15i02.5622 • Page: 399-419 • Views: 307

 

About the Journal

Journal of Business & Banking (JBB) is a scholarly academic journal published by the Center for Research & Community Service, Universitas Hayam Wuruk Perbanas Surabaya, Indonesia. JBB serves as a platform for disseminating original research and scholarly contributions in business, banking, finance, and economics. The journal welcomes high-quality research articles employing quantitative, qualitative, and mixed-method approaches, as well as comprehensive review articles addressing contemporary issues in these fields. JBB aims to advance theoretical knowledge, promote evidence-based practices, and encourage innovative perspectives on business management, financial institutions, and banking operations. By engaging academics, researchers, practitioners, policymakers, and regulators worldwide, JBB seeks to foster international academic collaboration, support scientific advancement, and contribute to informed decision-making in the business and financial sectors.

Journal Info

Journal title Journal of Business & Banking
Initial JBB
Prefix DOI 10.14414
Online ISSN 2303-3460
Printed ISSN 2088-7841
Editor In Chief Rr. Iramani
Publisher Research Center and Community Services (PPPM)
Organizer Universitas Hayam Wuruk "Perbanas" Surabaya
Frequency Biannually (May-October), and (November-April)
First publication 2011
Editorial address Jl. Wonorejo No.16, Wonorejo, Kec. Rungkut, Surabaya, East Java, Indonesia 60296
Telephone +62 31 5992985 
Email jbb@perbanas.ac.id

Featured Articles

  1. Biometric Technology in Digital Banking: Insights from Generation Z and Millennials
  2. Rahasia Kesejahteraan Keuangan Generasi Sandwich: Analisis Finansial dan Beban Utang di Medan
  3. Peran TikTok sebagai Platform Promosi Digital dalam Mendorong Intensi Pembelian Produk Kuliner Lokal
  4. Analisis Multikelompok Loyalitas dan Kepuasan Pelanggan GoFood: Peran Gender dan Lama Penggunaan
  5. Determinan Keputusan Penggunaan Pembayaran Digital: Peran Niat sebagai Mediasi Literasi Keuangan

Research Topics

Journal of Business & Banking (JBB) invites researchers, academics, and practitioners to explore emerging research topics and submit original scholarly contributions in business, management, finance, and banking.

Digital Banking and Financial Technology

  1. Digital Banking Adoption and Customer Satisfaction
  2. Financial Technology Innovation and Banking Performance
  3. Digital Financial Literacy and Financial Decision-Making

Marketing Management and Consumer Behavior

  1. Social Media Marketing and Consumer Purchase Intention
  2. Brand Image, Electronic Word of Mouth, and Customer Loyalty
  3. Digital Customer Experience and Consumer Engagement

Financial Management and Investment

  1. Financial Behavior, Risk Tolerance, and Investment Decisions
  2. Financial Well-Being, Debt Management, and Financial Literacy

Human Resource Management and Entrepreneurship

  1. Employee Engagement, Digital Leadership, and Organizational Performance
  2. Entrepreneurial Innovation, Digital Transformation, and MSME Performance

Islamic Business and Sustainable Banking

  1. Islamic Banking Services, Customer Trust, and Loyalty
  2. Green Banking, Sustainable Finance, and Banking Performance