The Impact of Perceived Organizational Support and Social Support on Employee Performance: The Mediating Role of Organizational Commitment

Laode Asfahyadin Aliddin; Dedy Takdir Syaifuddin; Yusuf Montundu; Siti Marlina

doi:10.14414/jebav.v27i2.4610

Authors

Laode Asfahyadin Aliddin Halu Oleo University, Kendari, Southeast Sulawesi, Indonesia
Dedy Takdir Syaifuddin Halu Oleo University, Kendari, Southeast Sulawesi, Indonesia
Yusuf Montundu Halu Oleo University, Kendari, Southeast Sulawesi, Indonesia
Siti Marlina Halu Oleo University, Kendari, Southeast Sulawesi, Indonesia

DOI:

https://doi.org/10.14414/jebav.v27i2.4610

Keywords:

Organizational commitment, Employee performance, Social support, Perceived organizational support

Abstract

The aim of this research is to assess and elucidate the impact of perceived organizational support and social support on employee performance, with organizational commitment serving as a mediating factor. The study involved 543 employees from the Regional Secretariat Office of Southeast Sulawesi Province. A sample of 84 employees was selected using a proportional cluster random sampling technique. Data were collected through questionnaires and interviews. For statistical analysis, SmartPLS 4.0 software was employed to model structural equations. The findings reveal that perceived organizational support, social support, and organizational commitment all influence employee performance. Specifically, perceived organizational support does not significantly affect organizational commitment, whereas social support has a significant impact on it. Organizational commitment does not mediate the relationship between perceived organizational support and employee performance; however, it does mediate the relationship between social support and employee performance. The Regional Secretariat Office of Southeast Sulawesi Province and related stakeholders can utilize these findings to enhance employee performance by focusing on employee commitment, perceived organizational support, and social support.

Author Biographies

Laode Asfahyadin Aliddin, Halu Oleo University, Kendari, Southeast Sulawesi, Indonesia
Laode Asfahyadin Aliddin is an assistant professor at the Faculty of Economics and
Business, Halu Oleo University, Kendari, Indonesia. He obtained a bachelor's degree in
economics in management from Halu Oleo Kendari University, a master's degree in management
from Brawijaya University Malang and a doctorate in human resource management from Halu
Oleo University. His current research primarily focuses on the areas of management, human
resource management, and organizational behavior. He has published academic articles in the
Jurnal Aplikasi Dan Inovasi Ipteks SOLIDITAS, Italienisch, World Journal of Advanced Research
and Reviews, Russian Journal of Agricultural and Socio-Economic Sciences, Borneo International
Conference of Management, Accounting, And Economy (BICMAE), and Journal of Global
Innovations in Agricultural Sciences. Author's contact details: Faculty of Economics and Business;
Halu Oleo University; Jl. H.E.A. Mokodompit, Anduonohu, Kendari, Indonesia; +6282366661804;
laode.asfahyadin@uho.ac.id
Dedy Takdir Syaifuddin, Halu Oleo University, Kendari, Southeast Sulawesi, Indonesia
Dedy Takdir Syaifuddin is a professor at the Faculty of Economics and Business, Halu
Oleo University, Kendari, Indonesia. He obtained his bachelor's degree from the Islamic University
of Indonesia Yogyakarta, a master's degree from Hasanuddin University of Makassar, and a
doctorate from Airlangga University Surabaya. Obtained a professor degree in Financial
Management in 2010. His current research mainly focuses on the fields of financial management,
banking management, and public sector financial management. He has published academic
articles in IOSR Journal of Economics and Finance, Journal of Asian Finance, Economics and
Business, Indonesian Annual Conference Series, Jurnal Mirai Manajemen, and Journal Syntax
Idea. Some of the literature that has been published are Food Supply Chain, Operations
Research. Author’s contact details: Faculty of Economics and Business; Halu Oleo University; Jl.
H.E.A. Mokodompit, Anduonohu, Kendari, Indonesia; +6282293774151; dtakdirsyaifuddin@gmail.com
Yusuf Montundu, Halu Oleo University, Kendari, Southeast Sulawesi, Indonesia
Yusuf Montundu is an assistant professor at the Faculty of Economics and Business,
Halu Oleo University, Kendari, Indonesia. He obtained his bachelor's degree from Halu Oleo
Kendari University, master's degree from Hasanuddin University of Makassar, and Doctorate from
Halu Oleo Kendari University. His current research mainly focuses on the areas of human
resource management, strategic management, operational management, and organizational
behavior. He has published academic articles in the International Journal on Management and
Education Human Development, International Journal of Membrane Science and Technology,
International Journal of Psychosocial Rehabilitation. Author's contact details: Faculty of
Economics and Business; Halu Oleo University; Jl. H.E.A. Mokodompit, Anduonohu, Kendari,
Indonesia; +6282193128358; yusufmontundu@gmail.com
Siti Marlina, Halu Oleo University, Kendari, Southeast Sulawesi, Indonesia
Siti Marlina is an alumnus of the Master of Management at the Faculty of Economics
and Business, Halu Oleo University, Kendari, Indonesia. He obtained his bachelor's degree from
Halu Oleo Kendari University. His current research mainly focuses on the field of human resource
management, Author's contact details: Faculty of Economics and Business; Halu Oleo University;
Jl. H.E.A. Mokodompit, Anduonohu, Kendari, Indonesia; +6282366661804; stmarlina@gmail.com

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