The effect of task characteristics on enterprise resource planning system success with user characteristics and organizational characteristics as mediating variables

Grace Theresia Pontoh; Deng Siraja; Muhammad Achyar Ibrahim

doi:10.14414/jebav.v22i1.876

Vol. 22 No. 1 (2019), Articles

Vol. 22 No. 1 (2019)

The effect of task characteristics on enterprise resource planning system success with user characteristics and organizational characteristics as mediating variables

Articles

DOI: 10.14414/jebav.v22i1.876

Published 31-07-2019

Grace Theresia Pontoh⁺⁻
Deng Siraja⁺⁻
Muhammad Achyar Ibrahim⁺⁻

Grace Theresia Pontoh

Hasanuddin University

Deng Siraja

Hasanuddin University

Muhammad Achyar Ibrahim

Hasanuddin University

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Keywords

Task characteristic
user characteristic
organizational characteristic
ERP system success

How to Cite

Pontoh, G. T., Siraja, D., & Ibrahim, M. A. (2019). The effect of task characteristics on enterprise resource planning system success with user characteristics and organizational characteristics as mediating variables. Journal of Economics, Business, and Accountancy Ventura, 22(1), 48-58. https://doi.org/10.14414/jebav.v22i1.876

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Abstract

Enterprise Resource Planning(ERP) is an integrated system that provides a wide range of benefits for the company, but there are still many companies who have unsuccessfully implemented ERP system. This study aimed to analyze the effect of the task characteristic and the success of Enterprise Resource Planning (ERP) on the success of ERP, with the user characteristic and organizational characteristic as mediating variables. The data were collected by using a questionnaire distributed directly to users of Enterprise Resource Planning (ERP) in Indonesian companies listed in Indonesia Stock Exchange (ISE). The data were processed by using Partial Least Square (PLS). It was found that the suitability of the task significantly affects the success of an ERP system, either directly or mediated by the user variable characteristic and organizational characteristic. Task difficulty also significantly affects the success of an ERP system if mediated by the convenience variable (user characteristic). The success of the ERP system is determined by based tasks and task complexity through the system the user's convenience in using the information system.

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The effect of task characteristics on enterprise resource planning system success with user characteristics and organizational characteristics as mediating variables

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