Privacy Statement

Our Privacy Policy

Information we collect

We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.

Information you provide to us

The types of personal information that we collect directly from you depends on the content and features of the Service you use and how you otherwise interact with us and may include:

  • Contact details, such as your name, email address, postal address, phone number and social media handle;
  • Account login credentials, such as usernames and passwords, password hints and similar security information;
  • Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, gender, ORCID ID and photo;
  • Content that you upload and share or store in your account, such as annotations, comments, contributions and replies;
  • Information that you communicate to us, such as questions or information you send to customer support;
  • Data that you provide to us as part of interacting with the Service, such as your favorites and search queries; and/or
  • Communications preferences, such as your preferred language and the frequency, type and format of the alerts you sign up to receive.

Device and usage data

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser's settings and other tools. However, if you choose to block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service.

How we use your information

We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us and the Service, we use your personal information to:

  • Provide, activate and manage your access to and use of the Service;
  • Process and fulfill a request, order, download, subscription or other transaction;
  • Offer you customized content and other personalization to make the Service more efficient for you and more relevant to your interests and geography;
  • Enhance and improve the Service, such as add new content and features;
  • Notify you about changes, updates and other announcements related to the Service;
  • Deliver targeted advertisements, promotional messages, and other information related to the Service and to your interests;
  • Provide technical, product and other support and help to keep the Service working, safe and secure; and/or
  • Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and other business operations, such as to pay royalties and license fees to third-party content providers, determine the effectiveness of our promotional campaigns, evaluate our business performance, or in other ways pursuant to a customer agreement.

We may also use your personal information to:

  • Respond to your requests, inquiries, comments or concerns;
  • Invite you to submit or review manuscripts or otherwise participate in our publishing programs;
  • Comply with our legal obligations, resolve disputes and enforce our agreements.

Data security

We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.