The Influence of Workload Towards Burnout Among Generation Z Employees in Indonesia: The Mediation Role of Work Stress

Nidya Dudija; Rindu Annisa Putri

doi:10.14414/jebav.v27i3.4519

Vol. 27 No. 3 (2025), Articles

Vol. 27 No. 3 (2025)

The Influence of Workload Towards Burnout Among Generation Z Employees in Indonesia: The Mediation Role of Work Stress

Articles

DOI: 10.14414/jebav.v27i3.4519

Published 27-03-2025

Nidya Dudija⁺⁻
Rindu Annisa Putri⁺⁻

Nidya Dudija

Telkom University, Indonesia

Rindu Annisa Putri

Telkom University, Bandung, West Java, Indonesia

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Keywords

burnout
workload
work stress
generation z

How to Cite

Dudija, N., & Rindu Annisa Putri. (2025). The Influence of Workload Towards Burnout Among Generation Z Employees in Indonesia: The Mediation Role of Work Stress. Journal of Economics, Business, and Accountancy Ventura, 27(3), 355-372. https://doi.org/10.14414/jebav.v27i3.4519

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Abstract

This study examines the relationship between workload and burnout, with work stress acting as a mediating variable among Generation Z employees in Indonesia. The research employs a non-probability sampling method, utilizing the Hair for-mula to determine the sample size. Data were collected through a questionnaire, resulting in a sample of 210 Generation Z employees in Indonesia. The data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The findings indicate that workload has a significant and positive effect on burnout. Additionally, workload significantly and positively impacts work stress, which, in turn, significantly and positively influences burnout. Furthermore, the results demonstrate that work stress mediates the relationship between workload and burnout among Generation Z employees in Indonesia. These findings offer valuable insights for companies in Indonesia, highlighting the importance of man-aging workloads in alignment with employees’ capacities to reduce stress levels and prevent burnout. This is particularly critical for Generation Z employees, who may be more vulnerable to stress in the workplace.

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The Influence of Workload Towards Burnout Among Generation Z Employees in Indonesia: The Mediation Role of Work Stress

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