Journal of Economics, Business, and Accountancy Ventura <div> <p><img style="padding-right: 10px; width: 200px;" src="" alt="" height="330" align="left" /></p> </div> <div style="text-align: justify;"> <p>Journal of Economics, Business, and Accountancy Ventura (JEBAV) has its mission of being one of the leading journals in Economics, Business and Accountancy. JEBAV is a double blind peer-reviewed international journal with international members of editorial boards. The Journal has been published since 1999 with its ISSN, and in 2023, it was accredited by the Directorate of Higher Education (Dikti), Jakarta, with its accreditation No: 79/E/KPT/2023. It was formerly issued twice a year and since 2009 it has been issued quarterly, in (April-July), (August-November), and (December-March). This journal is published by The Research Center and Community Services (PPPM), Universitas Hayam Wuruk Perbanas (STIE Perbanas Surabaya), collaborating with the <a href="">Indonesian Institute of Accountants - Educator Accountants Compartment (IAI-KAPd)</a> and <a href="">Indonesian Management Forum (FMI)</a>. Journal of Economics, Business, and Accountancy Ventura (JEBAV), with registered number ISSN: <a href="">2087-3735</a>, ISSN (online): <a href="">2088-785X</a>. This Journal has been indexed by <strong><a href="" target="_blank" rel="noopener">SINTA</a>, <a href="">Index Copernicus</a>, <a href="" target="_blank" rel="noopener">DOAJ</a>, <a href=";amp;hl=id" target="_blank" rel="noopener">Google Scholar</a>, <a href="" target="_blank" rel="noopener">Dimensions</a>, </strong><strong><a href="">Crossref Metadata</a></strong><strong>, </strong><strong><a href="" target="_blank" rel="noopener">GARUDA</a>, <a href=";referer=brief_results">WorldCat</a></strong>.</p> </div> en-US (Abu Amar Fauzi) (Yunita Setya Tiar) Thu, 28 Mar 2024 00:00:00 +0000 OJS 60 University Social Responsibilities-Based Green Accounting: Implementation of Green Universities <p class="Ventura-Keyword" style="text-align: justify;">The research aims to examine the differences in the implementation of green accounting based on University Social Responsibilities (USR) at the Sepuluh Nopember Institute of Technology (ITS) and Brawijaya University (UB). The data analysis method uses a different test approach with a sample size of 150 respondents from the academic community. The data collection method uses a mail survey with Google Forms. The research results prove no difference in implementing environmental awareness, environmental involvement, environmental reporting, environmental audit, and university social responsibility at ITS and UB. UB initiated the green campus concept and ITS with the eco campus concept. However, there are no audit reports related to green accounting at either campus. The contribution of this research will lead to policies for drafting environmental audit report regulations because campuses also produce waste from the impact of their activities. This regulation can strengthen sustainable practices on campus environments in Indonesia and ensure a sustainable environmental legacy for future generations.</p> Dwi Suhartini, Astrini Aning Widoretno, Rizdina Azmiyanti Copyright (c) 2024 Journal of Economics, Business, & Accountancy Ventura Mon, 25 Mar 2024 00:00:00 +0000 Impact of Board Gender Diversity and Derivatives Use on Firm Risk <p><em>In the wake of the recent global pandemic, COVID-19, companies need to maintain performance and manage firm risk. Companies should understand what can affect the firm's risk. This paper investigates the impact of board diversity and derivatives use on firm risk. The sample consists of 35 Indonesian LQ45 listed on the Indonesia Stock Exchange with an observation period of 2016–2020. The company's risk is proxied by the standard deviation of stock returns. This study uses a panel data regression model, namely fixed effect regression and random effect regression. The results of this study indicate that female board directorship is negatively associated with firm risk. It shows the significant role of female board directors in the company's board. Meanwhile, the use of derivatives has no significant effect on the firm risk. These results impact the development of literature that examines the influence of board diversity and the use of derivatives for hedging in Indonesia so that companies can determine company policies to reduce risk.</em></p> Dwi Dewisri Kinasih, Nuraini Desty Nurmasari, Joni Prayogi Copyright (c) 2024 Journal of Economics, Business, & Accountancy Ventura Mon, 25 Mar 2024 00:00:00 +0000 The Impact of QRIS Policy on the Development of Micro Businesses in Medan City, Indonesia <p>This study analyzes the impact of the QRIS policy in the early stages of implementation on financial performance and expansion of the market share of micro-businesses in Medan City. Financial performance is observed through changes in turnover and net profit; meanwhile, market share is determined based on changes in the number of new customers before and after the implementation of the QRIS policy. This study employs the Difference in Differences (DiD) method. The type of data used is primary data. Purposive and random sampling was utilized with 50 samples of micro businesses for the treatment group and 50 for the control group. The time difference was found between before and after the implementation of the QRIS policy. The results of this study show that the QRIS policy has a positive and significant effect on the increase in new consumers. On the other hand, the QRIS policy has no significant impact on the net profit and turnover of micro businesses. The COVID-19 pandemic has significantly and negatively impacted micro-enterprises, sharply declining revenue and net profit. However, based on the magnitude of the decline, the control group experienced a relatively greater turnover and net profit decline than the treatment group. The implication of this study is the need for efforts to increase micro-entrepreneurs understanding of the importance of faster adaptation to advances in digital technology, one of which is adjustments to a more flexible payment system so that consumers can get a wider choice of payment schemes. In addition, payment system authorities should address various obstacles in using the system and provide more massive socialization of the products offered.</p> Arif Rahman, Sukma Hayati Hakim, Wahyu Ario Pratomo Copyright (c) 2024 Journal of Economics, Business, & Accountancy Ventura Mon, 25 Mar 2024 00:00:00 +0000 Leader-Member Exchange and Employee Performance: Mediating Roles of Work Engagement and Job Satisfaction <p><em>The purpose of this study is to investigate and evaluate the direct or indirect effects of leader-member exchange on work engagement and job satisfaction on employee performance. The study encompassed 215 employees who worked at the Office of the Regional Tax and Retribution Management Agency of Medan City, with 140 employees constituting the sample size. Questionnaires and interviews were employed in this study's data collection process. SmartPLS (Partial Least Square) 4.0 software is utilized for structural equation modeling in statistical analysis. The results of this study indicate that direct leader-member exchange, work engagement and job satisfaction have a significant effect on employee performance. Leader-member ex-change has a significant effect on performance through work engagement and employee job satisfaction at the Office of the Regional Tax and Retribution Management Agency of Medan City. This research provides information for the Office of the Regional Tax and Retribution Management Agency of Medan City and related parties to improve employee performance by increasing job satisfaction, and work engagement and improving existing leadership to provide employee comfort.</em></p> Jufrizen Jufrizen, Dita Sayidina Harahap, Hazmanan Khair Copyright (c) 2024 Journal of Economics, Business, & Accountancy Ventura Mon, 25 Mar 2024 00:00:00 +0000 The Effect of Electronic Service Quality on Increasing Customer Loyalty with a Focus on Adding Diverse Product Segments <p>Using e-commerce platforms to improve product marketing is the right choice for every business in the digital era. According to recent research, online shopping is increasingly popular among customers who prefer to shop without physically visiting a store. This study aims to investigate the quality of electronic services provided by online e-commerce stores to encourage customer satisfaction and loyalty. This study measures the quality of electronic services in terms of website design, customer service, security/privacy, and fulfillment using the most recent WebQual model. The Partial Least Square method (SmartPLS-v3) was utilized to analyze the sample data collected using 159 respondents who met the specified criteria as the research sample. The research demonstrates that all hypotheses are found to have significant positive results. Positive correlations have been found between the four dimensions of the model and the quality of electronic services, as well as their impact on customer satisfaction and intentions to stay loyal. This study is beneficial for determining the electronic service model customers in online e-commerce stores want to gain customer loyalty.</p> Dafa Rafif Pratama, Angga Febrian, Driya Wiryawan, Nurul Husna Copyright (c) 2024 Journal of Economics, Business, & Accountancy Ventura Tue, 30 Jan 2024 00:00:00 +0000 Financial Leverage and Managerial Compensation: Evidence from Non-Cyclical Industries in Indonesia <p class="Ventura-AuthorAddress"><span style="font-size: 9.0pt;">This research analyzes the impact of financial leverage on managerial compensation. This study also explores the moderating effect of financial distress on the link between financial leverage and managerial compensation. This study used a quantitative approach with multi-linear regression analysis. The sample consisted of 26 firms from non-cyclical industries listed on the Indonesian Stock Exchange (IDX) from 2018 to 2022, with a total observation of 130. The data research was derived from firms' annual reports. The empirical result shows that financial leverage positively affects managerial compensation. It suggests that firms incentivize management with higher compensation, aiming for more professional leverage management to maximize firm value. This finding is relevant to the trade-off theory. This study also demonstrates that the variable of financial distress is categorized as a pure moderator. It is confirmed that financially distressed firms determine financial leverage as a negotiation tool to reduce the cost of salaries. This finding implies the importance of the firms carefully balancing human capital and compensation schemes because the manager's interest might be given up if the company is in financial distress.</span></p> Elva Farihah, Okta Sindhu Hartadinata, Afandi Ukik Wahyu Bintang Maulana Copyright (c) 2024 Journal of Economics, Business, & Accountancy Ventura Wed, 17 Jan 2024 00:00:00 +0000 Enhancing Customer Trust and Value for E-Commerce Sustainability <p class="Ventura-AuthorAddress">The rapid growth of online shopping in e-commerce applications emphasizes the role of after-delivery services provided by online sellers in gaining trust, satisfaction, and repurchase intention. Good after-delivery service and positive customer perceived value contribute to creating customer trust, which also affects repurchase intention. This paper aims to analyze the effect of after-delivery service, customer perceived value, and customer satisfaction on trust to increase repurchase intention. This research was conducted in Jakarta with a causality descriptive research design using a quantitative approach and purposive sampling technique. Data was collected from 291 respondents who have used e-commerce applications. The conceptual model underwent an analysis utilizing SEM (Structural Equation Modeling). Research results reveal that after-delivery service impacts customer trust and customer satisfaction positively. Customer perceived value impacts customer trust and satisfaction positively, and customer satisfaction positively impacts customer trust. Customer trust and customer satisfaction positively impact repurchase intention. After service delivery, customer perceived value positively impacts repurchase intention, which is mediated by customer satisfaction. Furthermore, after delivery service, customer satisfaction and perceived value positively impact repurchase intention mediated by customer trust.</p> Sherly Aprillia, Elistia Elistia Copyright (c) 2024 Journal of Economics, Business, & Accountancy Ventura Mon, 19 Feb 2024 00:00:00 +0000 Match or Mismatch of Expectation-Realization Behind the Motives in Supporting Social Entrepreneurship Programs <p class="Ventura-AuthorAddress" style="text-indent: 0in;"><span style="font-size: 9.0pt; font-family: 'Book Antiqua',serif;">Abundant studies regarding motives in social enterprise have been conducted but have barely explored the gaps between motivational expectations and realizations. Particularly in waste bank studies, such a study has yet to be scholarly discussed. Using expectancy theory and mismatch hypotheses, this study explored the motives in waste bank participation towards owners/managers and customers and measured the gaps between the motive expectations and realizations. Quantitative comparison tests were employed on 45 Indonesian waste bank owners/managers and 162 customers whose data were collected directly and through online surveys. The findings reveal that the most expected motive was the environmental, while the least was the economic; this went for both waste bank owners/managers and customers. The results also show that severe mismatches occurred between expectations and realizations, in which the most significant gap for waste bank owners/managers was educational, while the environmental motive was the biggest for customers. This study's findings enrich the social entrepreneurship literature by showing that the motives per se are insufficient to reveal individuals' actual situations in supporting the social programs, as disparities are very likely to occur between expectations and realities. The gap analysis in this study provides a different alternative to conducting studies related to the underlying motives for supporting social entrepreneurship programs.</span></p> Prama Widayat, Afred Suci, Sri Maryanti, Lucky Lhaura Van FC, Abu Amar Fauzi, Satria Tri Nanda Copyright (c) 2024 Journal of Economics, Business, & Accountancy Ventura Wed, 27 Mar 2024 00:00:00 +0000 Sharia Bank Deposits and Financing: Does Economic Turbulence Matter? <p>The decline in national economic performance as a result of COVID-19 can cause a reduction in company and community income, which will reduce the availability of third-party funds and financing channeled by Sharia banks. This research aims to examine the determinants of third-party deposits and Sharia bank financing in Indonesia using a sample of ten Sharia banks from 2017-2022 that did not carry out mergers or acquisitions. Testing was also carried out on each type of deposit and financing contract because of the potential for different behavior between types of contracts. Data were analyzed using panel data techniques, where the selected model had a fixed effect. The test results prove that there is a positive reciprocal influence between third-party deposits and Sharia bank financing. Economic turbulence has a significant negative impact on deposits, but it is not significant on financing. This turbulence significantly only reduced profit-sharing deposits but not wadiah deposits. Likewise, this economic condition only has a negative impact on financing with receivables contracts but not on profit-sharing financing. This finding implies the importance of Sharia banks in maintaining adequate availability of third-party funds to support financing growth. The Government and Bank Indonesia are important to maintain economic stability. Furthermore, the Financial Services Authority needs to increase monitoring of banks with low capital because of the potential for moral hazard.</p> Lutfi Lutfi Copyright (c) 2024 Journal of Economics, Business, & Accountancy Ventura Wed, 20 Mar 2024 00:00:00 +0000 Intention to Donate on Online Charitable Crowdfunding: Systematic Literature Review and Future Research Agenda <p>The effectiveness of online charitable crowdfunding is contingent upon the contributions made by donors. Given the significance and relevance of this topic, the primary objective of this research is to identify, examine, and provide a framework for understanding the intentions of donors who contribute to online charitable crowdfunding platforms. The literature search was conducted by PRISMA guidelines. Keyword searches were conducted in the Scopus and Science Direct databases until July 2023. The inclusion and exclusion criteria for the retrieved research yielded 34 papers. The study’s findings indicate that UTAUT and SOR exhibit the most prevalent occurrences. The technical and behavioral aspects are of utmost significance. Intrinsic motivation is driven by various factors such as empathy, trust, compassion, attitude, morality, and self-worth. The extrinsic factors include social influence, literacy, and perceived behavioral control. Given the results mentioned earlier, it is appropriate to draw a conclusion and propose avenues for future investigation. The study contributes to the theoretical understanding of online charitable crowdfunding by identifying and analyzing the factors influencing donor intentions. The study highlights the significance of both intrinsic and extrinsic motivations, expanding the theoretical framework to encompass diverse factors such as empathy, trust, morality, and social influence.</p> Putu Laksmita Dewi Rahmayanti, I Ketut Rahyuda, Ni Wayan Ekawati, Putu Yudi Setiawan Copyright (c) 2024 Journal of Economics, Business, & Accountancy Ventura Fri, 22 Mar 2024 00:00:00 +0000