Sjah, Muhammad Iskandar. 2018. “Analyzing the Influence of Service Quality towards the Brand Image, Preceived Value, and Brand Loyalty of The Costumers of Heritage Hotel in Malang”. Journal of Economics, Business, & Accountancy Ventura 21 (1): 51-59. https://doi.org/10.14414/jebav.v21i1.1094.