The Effect of Electronic Service Quality on Increasing Customer Loyalty with a Focus on Adding Diverse Product Segments. Journal of Economics, Business, and Accountancy Ventura, [S. l.], v. 26, n. 3, p. 323–336, 2024. DOI: 10.14414/jebav.v26i3.3722. Disponível em: https://journal.perbanas.ac.id/index.php/jebav/article/view/3722. Acesso em: 31 aug. 2025.