Journal of Business & Banking
https://journal.perbanas.ac.id/index.php/jbb
<div class="additional_content"> <div> <p><img style="padding-right: 10px; width: 200px;" src="https://journal.perbanas.ac.id/public/site/images/webmaster/jbb-cover.png" alt="" height="332" align="left" /></p> </div> <div style="text-align: justify;"> <p>The Journal of Business & Banking (JBB) has been published since 2011 under the management of PPPM (Center for Research and Community Services) Universitas Hayam Wuruk Perbanas Surabaya. The publication of this research journal aims to improve the research product quality, and channel all the interested parties in sharing and disseminating knowledge to academics, students, practitioners, and observers of knowledge. Articles that are accepted should be based on the results of research or the review of research articles for all topics, related to the fields of business and banking. The Journal of Business & Banking (JBB) collaboration with <a href="https://fmi.or.id/jurnal/">Indonesian Management Forum (FMI)</a> and <a href="https://isei.or.id/">ISEI Cab. Surabaya Koord. JATIM</a>. The Journal of Business & Banking (JBB) is published twice a year, namely the edition of May-October and that of November-April. It was accredited by the Directorate of Higher Education (Dikti), Jakarta, with its accreditation No: <a href="https://drive.google.com/file/d/1mDLu7DwELIxV5voF1qBiIRcU_dIFjhnA/view">79/E/KPT/2023</a>.</p> </div> </div> <p><img src="https://journal.perbanas.ac.id/public/site/images/webmaster/jbb-sertifikat-on.png" alt="" width="450" height="300" /></p>Universitas Hayam Wuruk Perbanasen-USJournal of Business & Banking2088-7841Analisis faktor penentu keberhasilan implementasi sistem informasi akademik pada ISB Atma Luhur
https://journal.perbanas.ac.id/index.php/jbb/article/view/4499
<p>To support higher education, academic information systems are required. However, user satisfaction, especially among students, is crucial to the system’s success. The aim of this research was to investigate the relationship between student happiness and the quality of academic information systems at the Atma Luhur Institute of Science and Business (ISB), using ease of use as a mediating variable. This study aims to analyze the factors influencing student satisfaction with the academic information system at ISB Atma Luhur. Using structural equation modeling (SEM) with a partial least squares (PLS) approach, this research examines the impact of information quality, system quality, and service quality on ease of use and student satisfaction. Data were collected through questionnaires distributed to 200 students who use the information system. The results indicate that information quality and system quality significantly affect ease of use, which in turn affects student satisfaction. Additionally, service quality has a direct and significant impact on student satisfaction. These findings contribute significantly to the development of academic information systems by highlighting aspects that need attention to enhance user satisfaction. The practical implications of this research include recommendations for improving information quality, system quality, and service quality within the context of academic information systems.</p>Amri AmriR Burham IsnantoAri Amir AlkodriR Ferry Bakti Atmaja
Copyright (c) 2024 R Burham Isnanto, Amri Amri, Ari Amir Alkodri, R Ferry Bakti Atmaja
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2024-10-312024-10-3114111810.14414/jbb.v14i1.4499The effect of perceived benefits,ease of use, and risk on culinary MSMEs’ interest in utilizing QRIS
https://journal.perbanas.ac.id/index.php/jbb/article/view/4674
<p>The GNNT (National Non-Cash Movement) program is in line with fintech innovations that have a real impact on improving the efficiency of the payment system, financial inclusion, and the Indonesian economy. In the Kedungkandang sub-district area of Malang City, the number of culinary MSME units has increased, which can encourage GNNT to be realized. However, many culinary MSMEs have not optimized using QRIS as a non-cash payment tool. This study aims to see the effect of perceived benefits, ease of use, and risk on culinary msmes’ interest in utilizing QRIS. This research uses Quantitative method approach in this research. Culinary MSMEs are in Kedungkandang District, Malang City, as the research population. The sample was taken by a purposive sampling technique with a research sample of 100 respondents. Data ere collected by n distributing questionnaires and was measured using nominal and Likert scales-data processing with Stata 17 software with a multinomial logistic regression model. The results show that perceived benefits, convenience and risk partially affect the interest of culinary MSMEs in using QRIS. The perception of benefits, convenience and risk encourages an increase in the probability of interest in culinary MSMEs in using QRIS so that perceived benefits can increase MSME understanding of the benefits of QRIS, the perception of ease of use supports increased adoption of QRIS use; perceived risk can encourage strengthening the QRIS security system so that MSMEs are more confident and adopt QRIS.</p>Fitri RahmawatiSanti Merlinda
Copyright (c) 2024 Fitri Rahmawati, Santi Merlinda
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2024-10-312024-10-31141193810.14414/jbb.v14i1.4674Peran bias perilaku investor dalam proses pengambilan keputusan dan kinerja investasi
https://journal.perbanas.ac.id/index.php/jbb/article/view/4618
<p>This study aims to determine whether investor bias, including heuristic and herding biases, has an impact on investors’ investment behaviour, particularly in Indonesia. The sample was taken by purposive sampling, which is a non-probability sampling technique. This technique is used to identify respondents who have already made stock investments on the stock exchange. This study used 154 investor respondents, specifically those who started investing in stock from various range of age. The study employs path analysis using the Smart-PLS software tool for data analysis. The results of this study show that heuristic bias is proven to have a significant positive effect on investors’ investment decisions and performance. Furthermore, investment decisions are proven to mediate the effect of heuristic bias on investor investment performance. On the other hand, herding bias is not proven to have an effect on investor investment decisions and performance. In addition, investor investment decisions are also not proven to mediate the effect of herding bias on investor investment performance. Based on the results of this study, investors need to be aware of the role of heuristic bias to make more rational decisions that can ultimately improve investor investment performance.</p>Roseline Mannuela AnwarHendry WijayaRita Amelinda
Copyright (c) 2024 Roseline Mannuela Anwar, Hendry Wijaya, Rita Amelinda
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2024-10-312024-10-31141395710.14414/jbb.v14i1.4618Determinan innovative work behavior generasi Z: dengan grit sebagai pemoderasi
https://journal.perbanas.ac.id/index.php/jbb/article/view/4443
<p><span class="fontstyle0">Generation Z is a new worker demographic beginning to dominate the workplace. This study aims to investigate and explain the impact of workplace ostracism and job stress on innovative work behavior among Generation Z employees in Salatiga, using grit as a moderating variable. Companies are also anticipated to become aware of the influence of workplace ostracism and job stress on Gen Z employees’ grit and innovative work behavior, allowing them to develop HR management methods to foster innovative work behavior from Gen Z employees. The study was conducted in Salatiga, with 366 samples from Generation Z<br />respondents. The analysis technique employed was Moderating Structural Equation Modeling with SmartPLS. The fndings of this study indicate that grit can be a variable that reduces the negative impact of workplace ostracism and job stress on the innovative work behavior of Gen Z employees, implying that to foster innovative workplace behavior, companies must also be able to encourage high grit in their employees, particularly Gen Z employees. Managers must be able to educate employees on the value of grit in establishing long-term success and innovative work behavior.</span> </p>Yanuar Surya PutraHardi UtomoAmbar Istiyani
Copyright (c) 2024 Yanuar Surya Putra, Ambar Istiyani
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2024-10-312024-10-31141597810.14414/jbb.v14i1.4443Intellectual capital, CSR, and earnings quality impact on equity cost of capital
https://journal.perbanas.ac.id/index.php/jbb/article/view/4649
<p>Companies need additional funds to improve their business activities, and one source of these funds is investors, which involves the cost of equity capital. Several factors influence the cost of equity capital, including the disclosure of intellectual capital, corporate social responsibility (CSR), and earnings quality. This study empirically examines the impact of intellectual capital disclosure, CSR, and earnings quality on the cost of equity capital. The research sample consists of 30 manufacturing companies in the consumer goods industry sector listed on the Indonesia Stock Exchange during the 2017-2021 period. The results show that intellectual capital disclosure, CSR, and earnings quality significantly affect the cost of equity capital in manufacturing companies within the consumer goods industry. Higher disclosures of intellectual capital and CSR are expected to enhance a company’s transparency and reputation, thereby reducing the cost of equity capital. However, the findings also indicate that increased disclosure can heighten investors’ perceived risk, which, in turn, raises the cost of equity capital. The implication is that companies need to balance information disclosure to effectively manage perceived risk and optimize the cost of equity capital.</p>Fivi AnggrainiEthika EthikaSelvi Adenia Safitri
Copyright (c) 2024 Fivi Anggraini, Ethika Ethika, Selvi Adenia Safitri
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2024-10-312024-10-31141799210.14414/jbb.v14i1.4649Factors influencing financial behavior: The role of income as a moderator of financial knowledge
https://journal.perbanas.ac.id/index.php/jbb/article/view/4867
<p class="Ventura-Abstract">The purpose of this study is to analyze the financial behavior of female MSME entrepreneurs, with income as a moderating variable. The data were collected by using a survey as the instrument in the form of a questionnaire. The respondents for this study were female MSME entrepreneurs residing in Solo and Yogyakarta, totaling 400 respondents, with 200 from each region. The distribution of the questionnaire was carried out offline and online via google form. The results indicate that financial knowledge and income do not influence financial behavior, while financial technology and lifestyle negatively affect financial behavior. Internal locus of control and spiritual intelligence positively impact financial behavior, with income which is not able to moderate the relationship between financial knowledge and financial behavior. These results have implications for the financial behavior of women who work as MSME entrepreneurs to improve their financial knowledge so that they become better and wiser in their financial behavior.</p>Agustinus Kismet Nugroho JatiEndang PurwaningsihMargareta Ernanda Rahardani
Copyright (c) 2024 Agustinus Kismet Nugroho Jati, Endang Purwaningsih, Margareta Ernanda Rahardani
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2024-10-312024-10-311419311210.14414/jbb.v14i1.4867