ALIMBEL, F.; SUTARSO, Y. Pengaruh kualitas, nilai dan kepercayaan terhadap loyalitas merek pada jasa kurir domestik. Journal of Business & Banking, [S. l.], v. 13, n. 1, p. 139–156, 2023. DOI: 10.14414/jbb.v13i1.3893. Disponível em: https://journal.perbanas.ac.id/index.php/jbb/article/view/3893. Acesso em: 19 feb. 2025.