FIRDAUS, F. F.; SUTARSO, Y. The effect of perceived quality and value on express delivery services trust during pandemic Covid 19. Journal of Business & Banking, [S. l.], v. 12, n. 2, p. 185–201, 2023. DOI: 10.14414/jbb.v12i2.3102. Disponível em: https://journal.perbanas.ac.id/index.php/jbb/article/view/3102. Acesso em: 22 jan. 2025.