Pengaruh bunga, citra-merek dan kualitas layanan kredit usaha rakyat BRI terhadap keputusan nasabah di Surabaya. Journal of Business & Banking, [S. l.], v. 8, n. 1, p. 91–107, 2018. DOI: 10.14414/jbb.v8i1.1553. Disponível em: https://journal.perbanas.ac.id/index.php/jbb/article/view/1553. Acesso em: 18 sep. 2025.