Mengukur pengaruh kualitas layanan model CARTER terhadap kepuasan nasabah perbankan syariah Indonesia. Journal of Business & Banking, [S. l.], v. 6, n. 2, p. 301–314, 2017. DOI: 10.14414/jbb.v6i2.718. Disponível em: https://journal.perbanas.ac.id/index.php/jbb/article/view/718. Acesso em: 18 sep. 2025.