PENGARUH KEPUASAN TERHADAP LOYALITAS DENGAN MEDIASI KOMITMEN PADA NASABAH BANK BCA KCP NGORO MOJOKERTO. Journal of Business & Banking, [S. l.], v. 2, n. 2, p. 241–254, 2012. DOI: 10.14414/jbb.v2i2.177. Disponível em: https://journal.perbanas.ac.id/index.php/jbb/article/view/177. Acesso em: 28 aug. 2025.