PENGARUH KEPERCAYAAN, KOMITMEN, KOMUNIKASI, PENANGANAN MASALAH DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH BANK MUAMALAT DI SURABAYA. Journal of Business & Banking, [S. l.], v. 1, n. 1, p. 51–60, 2011. DOI: 10.14414/jbb.v1i1.152. Disponível em: https://journal.perbanas.ac.id/index.php/jbb/article/view/152. Acesso em: 28 aug. 2025.