Essential Drivers of Customer Satisfaction in using Shopee Apps: A Perspective of Logistic Service Dimensions. Journal of Business & Banking, [S. l.], v. 13, n. 2, p. 193–211, 2024. DOI: 10.14414/jbb.v13i2.4165. Disponível em: https://journal.perbanas.ac.id/index.php/jbb/article/view/4165. Acesso em: 8 aug. 2025.