[1]
Jaka Susila, H. and Rr. Iramani 2025. The Moderating Effect Of Gender On The Relationship Between Service Quality and Student Satisfaction Using A Hesqual Model: Evidence From A Private University In East Borneo. Journal of Business & Banking. 15, 01 (Dec. 2025), 59–80. DOI:https://doi.org/10.14414/jbb.v15i01.5089.