Pengaruh citra merek, kepercayaan merek, dan kualitas layanan pada loyalitas merek pakaian ZARA. Journal of Business & Banking, [S. l.], v. 6, n. 2, p. 257–268, 2017. DOI: 10.14414/jbb.v6i2.1302. Disponível em: http://journal.perbanas.ac.id/index.php/jbb/article/view/1302. Acesso em: 18 sep. 2025.