PENGARUH PELAYANAN PURNA JUAL TERHADAP KEPUASAN PELANGGAN PADA PT SURYA TOTO INDONESIA TBK. Journal of Business & Banking, [S. l.], v. 4, n. 2, p. 153–164, 2015. DOI: 10.14414/jbb.v4i2.368. Disponível em: http://journal.perbanas.ac.id/index.php/jbb/article/view/368. Acesso em: 18 sep. 2025.